Privacy policy

This is an English translation for your information. Only the German version is legally binding.

1. Privacy at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy below.

Data collection on our website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.

How do we collect your data?
On the one hand, your data is collected when you provide it to us, for example by email or phone.

Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (for example internet browser, operating system or time of the page visit). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure that the website is provided without errors.

What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the legal notice. You also have the right to lodge a complaint with the competent supervisory authority.

2. Hosting

We host the content of our website with the following provider: IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany (hereinafter IONOS). When you visit our website, IONOS records various log files, including your IP address (see server log files). For details, please refer to the IONOS privacy policy: www.ionos.de/terms-gtc/terms-privacy.

IONOS is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. A data processing agreement pursuant to Art. 28 GDPR is in place with IONOS.

3. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (for example when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Information about the responsible party

The party responsible for data processing on this website is:

Orthopädie am Viktualienmarkt
Prof. Dr. med. Andreas Ficklscherer and Dr. med. Jan Willers
Frauenstraße 17
80469 Munich
Phone +49 89 29161715
Fax +49 89 29161720
Email info@o-a-v.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (for example names, email addresses or similar).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal message by email to us is sufficient. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the state data protection officer of the federal state in which our practice is located. A list of data protection officers and their contact details can be found at the following link: www.bfdi.bund.de.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done if it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.

4. Data collection on our website

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in the technically error-free presentation and the security of our website; the server log files are recorded for this purpose.

5. Plugins and tools

Doctolib

This site uses the cloud calendar service of Doctolib for online appointment booking. Doctolib acts as the controller responsible for managing the data in relation to patients.

Doctolib stores the following profile data: preferences, name, address, phone number, email address, postal address, ratings and similar.

More information on how user data is handled can be found in the Doctolib privacy policy: info.doctolib.de/datenschutzhinweise

YouTube

On the hip page, we embed a talk that is hosted on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. We use the extended data protection mode (youtube-nocookie.com). The video only loads when you click on “Watch the talk”. Only then does your browser connect to the YouTube servers and transmit, for example, your IP address. The legal basis is your consent given by the click (Art. 6(1)(a) GDPR). More on this in Google's privacy policy: policies.google.com/privacy

Links to Instagram and Strava

Instagram and Strava are only linked, not embedded. Data is only transmitted when you click on a link and open the provider's page. The privacy policies of Meta and Strava apply there.